Terms & Conditions
1.1 In these Terms & Conditions, except where the context otherwise requires:
1.1.1 “Client”, “you” or “your” means the individual(s) who has accepted or proposes to accept products or services by Mathventures;
1.1.2 “Contract” shall mean collectively these Terms & Conditions, the Registration Form and the Mathventures Privacy Policy and such other policies, guidelines, codes of conduct and/or regulations of Mathventures as are informed and provided to the Client, Parents and Students (and as amended, supplemented and varied) from time to time;
1.1.3 “Core Programmes” mean all regular classes, courses, workshops and programmes developed, offered and conducted by Mathventures and/or its Staff for the Student during each Term other than the Holiday Programmes or Special Programmes;
1.1.4 “Course Materials” means all materials, documents, worksheets, or instruments (whether in physical or digital copy) used, distributed or otherwise circulated in relation to the Student’s enrolment with Mathventures under the Core Programmes, Holiday Programmes or Special Programmes, including but not limited to all audio or video recordings of classes, and quizzes/tests and activities held in respect thereof;
1.1.5 “Class” or “Classes” whether or not such term has been capitalised, mean all classes, courses, workshops and programmes and conducted by Mathventures and/or its Staff for the Student, in respect of the Core Programmes, Holiday Programmes or Special Programmes;
1.1.6 “Holiday Programmes” and “Special Programmes” mean all classes, courses, workshops and programmes developed, offered and conducted by Mathventures and/or its Staff for the Student, independent and outside of the Core Programmes;
1.1.7 “Infectious Disease” means the definition assigned to it under the Infectious Disease Act 1976 of Singapore;
1.1.8 “Month” whether or not such term has been capialised, means the calender month;
1.1.9 “Parents” mean the parents of the Student and any person or guardian who has or has accepted parental or legal responsibility for the Student. Parents are responsible, individually and jointly, for complying with their obligations under these Terms and Conditions;
1.1.10 “Personal Data” means the definition assigned to it under the Personal Data Protection Act 2012, and shall include any data about you, the Parents or Student, who can be identified from that data and/or other information to which Mathventures has or is likely to have access to.
1.1.11 “Programmes” whether or not such term has been capitalised, mean the Core Programmes, Special Programmes and Holiday Programmes, and “Programme” shall mean any one of them;
1.1.12 “Registration Form” refers to Mathventures’ registration form pursuant to which the Student is enrolled in Mathventures;
1.1.13 “Services” means the classes, courses, workshops and programmes developed, offered and conducted by Mathventures and/or its Staff for the Student under the Contract, and shall include the Core Programmes, Special Programmes and Holiday Programmes;
1.1.14 “Staff” means any officer, teacher (whether permanent or temporary), employee, agent, service provider, representative or contractor of Mathventures, whether located in Singapore or outside of Singapore;
1.1.15 “Student” means the individual(s) who is the recipient of Services provided by Mathventures;
1.1.16 “Term” means each period of the academic year during which Mathventures regularly conducts classes;
1.1.17 “Terms & Conditions” mean the terms and conditions contained herein and applicable to the provision of all Services;
1.1.18 “Mathventures”, "we", "us" or "our" means Mathventures and its affiliates;
1.1.19 “Mathventures Privacy Policy” refers to the Mathventures Privacy Policy (as amended, supplemented and varied from time to time), a copy of which is annexed to these Terms & Conditions at Schedule A.
1.2 These Terms & Conditions apply to the provision of all Services by Mathventures to the Student upon the engagement of the Client, and are to be complied with by the Client, Parents and Student at all times and are deemed incorporated in the engagement of Mathventures and the provision of the Services. Mathventures may revise these Terms & Conditions and the Client, Parent and Student shall continue to be subject to such Terms & Conditions as amended, modified and/or substituted by Mathventures from time to time and published on Mathventures’ website at www.mathventures.com.sg. The utilisation and continued utilisation (upon an amendment, modification and/or substitution of the Terms & Conditions) of the Services by the Student shall be deemed acceptance of these Terms and Conditions by the Client, Parents and Student whether or not the Terms & Conditions (and any subsequent amendment, modification and/or substitution) are signed and returned to Mathventures by the Client.
1.3 The headings in these Terms & Conditions are for convenience only and shall not affect the interpretation hereof.
2.1 All fees must be paid before the commencement of classes.
2.1.1 One-time registration fee for Core Programmes: $50.00
2.1.2 Deposit fee: $100
2.1.3 Core Programme fee: Based on number of lessons for the month
2.2 Core Programme fees are collected on a monthly basis and are due 1 week before the start of the month.
2.3 Core Programme fees for students joining during the month will be pro-rated. Students who sign up in the last week of the current month will need to pay the next month fee together with the current month fee.
2.4 In the event that a Student’s application to enrol in Holiday Programme or Special Programme is approved by Mathventures, fees for the Holiday/Special Programme shall be payable within three (3) days of Mathventure’s confirmation of available vacancy in the relevant class(es). Mathventures reserves the right not to accept the Student and/or to cancel or terminate any classes for which payment has not been made by the prescribed due date without further notice to the Student or Parent.
2.5 Fees paid for the Holiday Programmes or Special Programmes are strictly non-refundable following confirmation from Mathventures that such fees have been duly received by them. For the avoidance of doubt, Mathventures shall be under no obligation to refund any fees paid in the event that a decision is made by the Student or Parent to withdraw from Mathventures at any time before or after the commencement of each Holiday Programme or Special Programme (as the case may be), but after confirmation of payment has been issued by Mathventures.
2.6 Mathventures reserves the right to impose a late payment fee of $10.00 per week for overdue payment.
2.7 The registration fee and course fee are non-refundable.
2.8 A Student cannot commence or continue classes with Mathventures whilst any fees are outstanding and unpaid. A Student’s place in any particular Core Programme, Holiday Programme and/or Special Programme shall not be confirmed until and unless full payment of all applicable fees is received by Mathventures.
2.9 The applicable fees will be reviewed from time to time and may be increased or decreased by such amount as Mathventures, in its sole discretion, deems fit.
2.10 Mathventures accepts payment by internet banking or PayNow/PayLah. Detailed payment instruction will be indicated in the invoice which will be sent via email or via WhatsApp.
3.1 The Client and Parents agree to fully disclose all information relevant to the Student’s enrolment and continued enrolment in Mathventures. In the event that Mathventures subsequently becomes aware that information considered reasonable for consideration for enrolment to Mathventures has been withheld, falsified or is inaccurate, Mathventures has the right to suspend or terminate the Student from any or all classes.
3.2 Mathventures reserves the right to transfer, suspend and/or terminate the Student with immediate effect from or to any or all classes in the event that the Client, Parents and/or Student breaches any provisions of the Contract, or Mathventures deems, in its sole discretion, that the Client, Parents and/or Student demonstrates behaviour that is detrimental to the welfare or safety of the Staff or other parents and students of Mathventures, or prejudicial to good order or the reputation of Mathventures, or for any other reason that Mathventures deems fit and proper in its absolute discretion. In the event that the Student is terminated from Mathventures pursuant to this clause, Mathventures will not be under any obligation to return any deposit or fees paid to Mathventures. Without prejudice to the generality of this clause, examples of when Mathventures may exercise its right include (but is not limited to) cases where the Client, Parents and/or Student:
3.2.1 cause or threaten to cause physical injury to other parents, students and/or Staff for any reason;
3.2.2 use threatening, abusive or insulting words or behaviour towards other parents, students and/or Staff;
3.2.3 harass, cause alarm or distress to other parents, students and/or Staff;
3.2.4 Fail to comply with any policy, guidelines, code of conduct, regulation, notice, direction or instruction given by Mathventures or any Staff in relation to the conduct of classes or the use of Mathventures’ premises or items or any matter relating to the provision of the Services;
3.2.5 persistently behave in a manner that is disruptive and prevents the continuation of classes or the provision of the Services;
3.2.6 use, disclose or disseminate any of Mathventures trademarks or copyright material without obtaining Mathventures’ prior written consent; or
3.2.7 do not pay any fees payable to Mathventures and which are outstanding and remain unpaid as at the first week of commencement of the Month.
3.3 Should any investigations be deemed by Mathventures (in its sole discretion) to be necessary or appropriate, the Student may be transferred, suspended or terminated from any or all classes pending such investigation.
4.1 Mathventures reserves the right to do any or all of the following, in its sole discretion, as it may from time to time deem necessary:
4.1.1 make all changes to the conduct of classes, including but not limited to, transferring, combining, dividing or dissolving a class, changing the teachers or specialist trainers, rescheduling classes, and varying the manner in which classes are conducted, such variation to include the conducting of classes online (“EClasses”),
4.1.2 refuse entry to the Student if the Student is deemed to be unwell, or if Mathventures has reason to believe that the Student has been in contact with or has been exposed to another Student or person who is harbouring or is likely to or is suspected to harbour the agents of an Infectious Disease; and
4.1.3 amend or vary the venues and contents of the classes, according to programme priorities and student needs. Mathventures may at its discretion, where feasible, give written notice to the Client, Parent and/or Student prior to effecting or carrying out any of the above changes.
4.2 Mathventures does not guarantee that a Student will be able to attend any particular class or timeslot or to receive classes from any particular Staff. Mathventures reserves the right to place a Student in an appropriate class or timeslot (in its absolute discretion) depending on the availability of classes, the class capacity, available Staff and/or Mathventures’ assessment (in its absolute discretion) of the suitability of the Student in ability, conduct, temperament or any other particular reason for any particular class.
4.3 The Student shall not be entitled to receive any Course Materials for any classes which he or she has not registered or paid for. In the event that the Student commences classes mid-way during any programme or Term, the Student shall only be entitled to have access to Course Materials utilised or distributed from the date on which the Student begins attending the classes. For the purposes of this Clause 4.3, the phrase “Course Materials” shall not include any online or electronic Course Materials, access to which may be granted to the Student at Mathventures’ sole discretion.
4.4 Fees for unattended lessons are strictly non-refundable. With respect to the Core Programmes, Students may be offered, subject to availability and at Mathventures’ sole discretion, up to a maximum of 3 replacement classes each Term (the “Replacement Limit”). With respect to the Holiday/Special Programmes, requests made for replacement classes will be decided on a case-by-case basis subject to availability and at Mathventures’ sole discretion. In the event that it is not possible to arrange a replacement class due to a lack of vacancies in other classes, the class fees for the class missed shall not be refunded or pro-rated. This clause shall apply notwithstanding that the Student has valid reason(s) for missing the class. Mathventures will provide the Student with the Course Materials for the particular class which the Student failed to attend the following week.
4.5 Mathventures reserves the discretion to conduct general replacement classes on public holidays or school holidays. If it is not possible to attend the replacement classes, there will strictly be no refund of fees for lessons missed. However, materials for lesson(s) missed will be provided in the next lesson.
4.6 Mathventures reserves the right to close the centre with no replacement lesson conducted and no refund due to contagious diseases or adverse weather conditions. Without prejudice to the generality of this clause, examples of when Mathventures may exercise its right include (but is not limited to):
4.6.1 SARS;
4.6.2 Covid-19
4.6.3 Haze
5.1 Parents or Students are required to submit a completed Withdrawal Form to the front desk staff at least 4 lesson weeks in advance (excluding the Centre breaks). The deposit fee will be forfeited if Parents or Students have not given advance notice of 4 lesson weeks. The registration fee is non-refundable.
5.2 Students absent for three or more weeks without informing Mathventures will be considered as having withdrawn from the course and the deposit will be forfeited. Re-registration with a fee of $50 is required to resume lessons.
5.3 A top up of course fees for 4 lesson weeks is mandatory from the withdrawal date.
5.4 Formal withdrawal form must be submitted with all information complete. Otherwise, the Student continues to be liable for the subsequent month’s fees until the formal withdrawal form has been submitted.
6.1 The Client, Parents and Students acknowledge that Mathventures own all rights, title and interest in and to all lessons, classes, tutorials, courses, and Course Materials, all of which are protected by the relevant copyright and intellectual property laws, and shall not be shared, sold, copied, recorded, reproduced or disclosed by the Client, Parents and/or Students by any means or for any purpose without the express written consent of Mathventures. The Client, Parents and/or Students hereby acknowledge and agree that all copies (whether physical or digital) of the Course Materials, including all additional online or electronic materials provided by Mathventures pursuant to Clause 8 above, are provided by way of loan and not sale. Mathventures hereby grants a non-exclusive licence to the Client, Parents and Students to use the Course Materials for the purposes contemplated under this Contract, and for no other purpose, and the Client, Parents and Students shall not sell, assign, gift, sub-license or otherwise transfer to any third party any rights in the Course Materials without the prior written consent of Mathventures.
6.2 Mathventures further reserves all rights and interests over any intellectual property created arising as a result of the work or actions of the Student in conjunction with any of Mathventures’ staff and/or other students for a purpose, class, event, course and/or activity associated with or offered by Mathventures (“Student’s Work”). To the extent that the Student’s Work includes any copyright or other intellectual property rights entitled to protection under any copyright, trade mark and/or other intellectual property laws of Singapore or elsewhere, the Student and the Parents on behalf of the Student hereby assign and agree to assign to Mathventures absolutely and free from encumbrances the Student’s Work. Any use of any such intellectual property rights by a Client, Parents and/or Student is subject to the prior written consent of Mathventures upon such terms and conditions as may be specified by Mathventures. Mathventures may, at its discretion, allow the Student’s role in creation/development of intellectual property rights to be acknowledged.
6.3 The Client, Parents and Student further acknowledge that it shall have no right to use any trademark owned or used by Mathventures without the express written consent of Mathventures.
6.4 Any unauthorised use, sharing, sale, copying, recording, reproduction or disclosure of the Course Materials (or any part thereof) or Mathventures’ intellectual property rights, including any unauthorised use of any trademark owned or used by Mathventures, shall, in addition to any other rights and remedies available to Mathventures at law, in equity or under statute, be valid grounds for the suspension or termination of a Student.
6.5 The Client, Parents and Student consent to Mathventures using the Student’s name, work, photographs, academic records, photographs, audio/visual recordings and other material for promotional and other purposes such as publicising Mathventures and its students’ accomplishments to internal and external audiences, including in print and online, whether during the course of the Student’s enrolment with Mathventures or thereafter.
7.1 The Client, Parents and Student consent to the collection, use and disclosure of their Personal Data for the registration and continued enrolment of the Student in Mathventures, and such other purposes as described in the Mathventures Privacy Policy. A copy of the Mathventures Privacy Policy is attached to these Terms & Conditions and may additionally be found online at: www.mathventures.com.sg/privacy-policy
8.1 In consideration of Mathventures and/or its Staff providing the Services to Students, the Client, Parents and Student hereby agree to undertake all the risk and liability arising from or incidental to the provision of the Services to the Students, whether the provision of such Services takes place on Mathventures’ premises or otherwise, and, to the fullest extent permitted by law, neither Mathventures nor its Staff shall be liable for any loss, damages, expenses, personal injury or death of any person which may arise as a result of the Client, Parents or the Student availing of the Services or the use of Mathventures’ premises whether direct or indirect and whether reasonably foreseeable or not, unless such loss, damage, expense, personal injury or death is directly caused solely by the negligence of Mathventures and not attributable at all to any fault, negligence or lack of care on the part of the Client, Parents or the Student.
8.2 The Client, Parents and Student shall be responsible for the security, safety and use of their own personal property on Mathventures’ premises or while otherwise availing of the Services, and Mathventures and/or its Staff shall not be held liable for hurt, injury, loss or damage to the Client, Parents and Student and any of their personal property arising therefrom.
8.3 The Client, Parents and Student shall be solely responsible for the medical, allergies, dietary or any other special conditions or needs (whether physical, mental or emotional) of the Student. While Mathventures will be happy to accommodate, as far as possible, any special requests relating to the Student in respect of the same, Mathventures and/or its Staff accepts no responsibility for ensuring that the Student complies with or obeys any restriction in respect of and/or is provided with any item or accommodation or does or is prevented from doing anything in respect of the same nor does Mathventures and/or its Staff accept any responsibility in respect of any hurt, injuries or illness to the Student arising therefrom.
8.4 Mathventures is not a child care centre and does not provide care, custody, crèche, nursery, babysitting or such similar services. Mathventures and/or its Staff accepts no responsibility whatsoever for the custody or care of any Student whether the Student is travelling to, attending or leaving Mathventures’ premises for the purposes of the Services. It is the responsibility of the Client and/or Parents to ensure that the Student is sent to, attends at and leaves Mathventures’ premises in a timely, safe and orderly fashion.
9.1 Notwithstanding anything to the contrary in the Contract:
9.1.1 Mathventures’ sole liability and the maximum extent of such liability (if at all Mathventures’ liability is established) to the Client, Parents and/or Students and the Client, Parents and/or Student’s sole remedy for damages from Mathventures (whether in respect of one claim or a series of connected claims) howsoever caused arising out of the furnishing or the failure to furnish or to adequately furnish the Services or in respect of any obligation of Mathventures under or arising out of the Contract and the provision of the Services is limited to the aggregate sum of all payments of fees made by the Client for the material Month (in the case of Core Programmes) or the Holiday Programme or Special Programme in respect of which such liability arose;
9.1.2 Mathventures shall in no event be liable to the Client, Parents and/or Student for any special, incidental, indirect, consequential or punitive damages, or any loss of profits, opportunity, savings, revenues, business, goodwill or information, whether in contract or in tort or under any other cause of action absolutely, and whether or not caused by acts or omission or negligence of Mathventures or its Staff, and regardless of whether such damages are foreseeable as at the date the Contract was entered into or from time to time.
10.1 The Client shall:
10.1.1 indemnify, defend and hold harmless Mathventures and its Staff from and against all loss, claims, demands or causes of action and any liabilities, damages, costs or expenses resulting therefrom (including expenses and legal fees on an indemnity basis) caused by, arising out of or relating to the breach of or non- compliance with any terms of the Contract and these Terms & Conditions on the part of the Client, Parents and/or Student or arising out of any wilful default, misconduct or negligence on the part of the Client, Parents and/or Student;
10.1.2 indemnify Mathventures against any loss, cost, claim and expense (including legal costs on any indemnity basis) that Mathventures may suffer or incur in protecting or enforcing any rights of Mathventures under this Contract against the Client, Parents and/or Student.
11.1 Mathventures shall not be liable if it is prevented, hindered or delayed from carrying out its obligations to the Client, Parents and/or Student by reason of a Force Majeure event, and Mathventures shall be released from such obligations to the extent that Mathventures is affected by the circumstances of the Force Majeure event and for the period during which those circumstances exist.
11.2 During the period of the Force Majeure event, to ensure its compliance with applicable laws and regulations, Mathventures shall be entitled to make all necessary changes or adjustments to the manner in which its operations and Services are carried out, without the need to amend these Terms & Conditions, or give any prior notification to the Client, Parents and/or Students.
11.3 For the purposes of this clause, “Force Majeure” shall mean any event or act occurring beyond the reasonable control of Mathventures, including but not limited to any of the following events:
11.3.1 war, invasion, rebellion, revolution, insurrection or civil war;
11.3.2 act of Government;
11.3.3 earthquakes, fire, lightning, storms, floods, haze or any other occurrence caused by the operation of the forces of nature;
11.3.4 strikes, lockouts, boycotts or labour disputes;
11.3.5 terrorism, sabotage or arson;
11.3.6 pandemics or epidemics of infectious diseases; or
11.3.7 any other event similar to any of the foregoing.
12.1 Mathventures does not warrant or guarantee that any Services or any assigned teacher or tutor or any course, workshop, class or programme developed and/or conducted by Mathventures will help improve the Student’s academic or other performance and the Client, Parents and/or Student hereby irrevocably agree and undertake to fully waive and indemnify Mathventures and its Staff against all consequences arising from any act or omission on the part of Mathventures, including without limitation any act or omission in respect of Mathventures’ conduct of classes, allocation of Staff and students, marking of worksheets, Core Programme, Holiday Programme and Special Programme Course Materials and conduct of Staff, other students and parents.
13.1 For the purposes of the provision of the Services and/or any matter relating to the Student:
13.1.1 Mathventures will and is entitled to communicate with and take instructions from the Client and all parties who have signed the Registration Form indicating that they are a contact person unless notice in writing to the contrary is subsequently given by the Client;
13.1.2 Mathventures is entitled (but is not otherwise obliged) not to communicate or correspond with any person or party (including a Parent) who has not signed the Registration Form indicating that they are a contact person or who has not otherwise subsequently been expressly authorised in writing by the Client; and
13.1.3 where Mathventures deems it necessary in the case of urgency or for the purposes of an emergency, Mathventures will contact and communicate with any contact person or party whose details or particulars are known to Mathventures.
13.2 It is the responsibility of the Client and Parents to update Mathventures in a timely manner in respect of any change in status or particulars of the Client, Parents and/or the Student. The Client/Parents may do so by obtaining, completing and submitting the appropriate particulars forms available from Mathventures via WhatsApp to '+65 82057035' or email to 'admin@mathventures.sg'.
13.3 Unless otherwise provided for to the Contract, notices which the Client, Parents and/or Student are required to give to Mathventures under the Contract must be in writing, addressed to “Mathventures” and sent to 430 Upper Changi Road, #01-91 East Village, Singapore 487048.
14.1 Mathventures shall be empowered and entitled to make any determination or issue any notification concerning any matters in relation to the Contract and the provision of the Services (including the manner in which the Services are provided and/or the suspension and/or termination of the Services to any Client or Student) which shall (in the absence of manifest error) be conclusive evidence as to that matter and shall be binding on the Client, Parents and/or Student.
15.1 The Client, Parents and Student shall treat and keep all Terms & Conditions of the Contract and any matter relating to the provision of the Services and all matters or disputes arising out of or in respect of the Contract and/or the provision of Services strictly private and confidential and shall not under any circumstances directly or indirectly through any other person disclose, communicate or publish the same to any third parties (unless required by regulatory or judicial authorities and/or with the express prior written consent of Mathventures) and shall indemnify Mathventures against any breach of or default in respect of the same.
15.2 Under no circumstances shall Mathventures be required to disclose to the Client, Parents, Students or any other party any Personal Data (as defined in the Personal Data Protection Act 2012), personal information, details or particulars, confidential information or the identities of other students, parents, Staff or third parties.
15.3 The obligations of the Client, Parents and Student with respect to Clauses 15.3 and 16.1 shall survive the termination of these Terms and Conditions and/or Contract (as the case may be).
16.1 The Contract (comprising these Terms & Conditions, the Mathventures Privacy Policy and the Registration Form) shall constitute the entire agreement between the parties and shall supersede any other prior agreements, either oral or in writing, between the Client and/or the Parents and/or the Student and Mathventures. The Client, Parents and Student acknowledge that no representation, inducements, promises or agreements, orally or otherwise, have been made by Mathventures which are not embodied herein.
17.1 Any term, condition, stipulation, provision or undertaking in the Contract which is or may become illegal, void, prohibited or unenforceable in any respect under any law shall be ineffective to the extent of such illegality, voidness, prohibition or unenforceability but shall not otherwise invalidate or render illegal, void or unenforceable any other term, condition, stipulation, provision or undertaking contained in the Contract.
18.1 Save for Staff, a person who is not a party to the Contract has no rights under the Contracts (Right of Third Parties) Act (Chapter 53B) of Singapore to enforce or enjoy the benefit of the terms of the Contract.
19.1 The Contract shall be governed and construed in accordance with the laws of the Republic of Singapore.
19.2 Any dispute arising out of or in connection with the Contract must first be negotiated in good faith between the parties with a view to a resolution of such dispute. Each of the parties hereto irrevocably agrees that, if the dispute is not resolved within 30 days of the date of the dispute first arising, the courts of Singapore shall have exclusive jurisdiction to hear and determine any suit, action or proceeding and to settle any disputes which may arise out of or in connection with the Contract and, for such purposes, irrevocably submits to the exclusive jurisdiction of such courts.
19.3 All disputes and the resolution of such disputes (whether conducted through negotiation, litigation or otherwise) shall be strictly private and confidential between the parties.
Frequently asked questions
1.1 This Privacy Policy relates to Personal Data collected and the circumstances under which it may be used or disclosed by Mathventures.
1.2 Mathventures is committed to respecting your privacy and we aim to maintain a high level of trust with all clients and prospective clients by adhering to the principles of applicable data protection and privacy laws in each country of operation.
1.3 For the purposes of this Privacy Policy “Personal Data” shall carry the definition assigned to it under the Personal Data Protection Act 2012, and shall include any data about you, the Parents or Student, who can be identified from that data and/or other information to which Mathventures has or is likely to have access to.
2.1 Mathventures collects Personal Data so that we can provide an experience that is responsive and customised to your needs.
2.2 Examples of Personal Data we collect include:
2.2.1 Personal information about you and your family members, which may include names, identification particulars, contact details, preferences, health information, family background, educational information, demographic data, payment details and transaction history;
2.2.2 Information and data generated in the course of any continual relationship with Mathventures, for example, instructions given by you to arrange class enrolments, transfers, replacements, withdrawals, and other information and records you choose to provide by various modes of communication including mail, telephone, SMS, fax, email, internet and market research;
2.2.3 Information from cookies, other technologies deployed for the analysis of website usage or other information technology applications used by Mathventures;
2.3 Mathventures may also collect video footage, still images, or audio recordings of you (“Audio Visual Material”) recorded in the course of any classes, programmes or lessons conducted, or other services rendered by Mathventures, its staff or contractors. The Audio Visual Material form part of the Personal Data collected by Mathventures.
3.1 Mathventures collects Personal Data from you, your family members, your authorised representatives, publicly available sources, our website, mobile or online services and other channels including emails, phone conversations and face-to-face interactions with our employees, managers and owner.
4.1 The purposes (collectively referred to as “Allowed Purposes”) for which Mathventures collects, uses and discloses Personal Data include:
4.1.1 To provide, operate and administer Mathventures’ products and services, or to process applications for Mathventures’s products and services, business or financial transactions, and to maintain service quality levels and train staff;
4.1.2 To facilitate and administer the Services enrolled by you, including but not limited to providing you with learning or educational material;
4.1.3 To provide product-related services and support, including the provision of administrative support, technical assistance and customer alerts;
4.1.4 To facilitate operational processes including but not limited to student profile assessments, class and student management, payment administration and statistical analysis;
4.1.5 To maintain accurate client information and enable customised experiences that meet your preferences and needs;
4.1.6 To manage Mathventures’s relationship with you, which may include providing information on Mathventures’s products and services, where specifically consented to or where permissible under applicable laws and regulations;
4.1.7 Sending you marketing information about our services, including but not limited to notifying you of Mathventures’ marketing events, initiatives and promotions;
4.1.8 For use in promotional and marketing material distributed by Mathventures whether online or offline, including but not limited to posts on social media, print or electronic copies of newsletters and brochures, promotional video advertisements and print advertisements;
4.1.9 To facilitate product development and service refinements via customer feedback, data analysis and market research;
4.1.10 To perform internal management, to operate management information systems, to carry out and enable internal and external audits;
4.1.11 To monitor and record calls and electronic communications with clients for record-keeping, quality control, training and case investigations;
4.1.12 To enforce or defend the rights of Mathventures, its employees, managers and owner;
4.1.13 To comply with any applicable laws, regulations, codes of practice, guidelines, or rules or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;
4.1.14 For safety, legal and regulatory compliance; and
4.1.15 Any other incidental business purpose related to or in connection with the above.
4.2 Mathventures may disclose Personal Data for any of the Allowed Purposes to:
4.2.1 Professional advisors, third party service providers, agents or contractors engaged to perform any of the above listed purposes for Mathventures under a duty of confidentiality;
4.2.2 Any person or entity which is part of Mathventures although only to the extent necessary to fulfil the Allowed Purpose;
4.2.3 Any person to whom disclosure is required under applicable laws or regulations;
4.2.4 Any court, tribunal, regulator, or other authority to whom disclosure is necessary under applicable laws or regulations.
4.3 If Mathventures needs to use your Personal Data for any other purposes, we will notify you and obtain your consent beforehand. You will be given the opportunity to withhold or withdraw your consent for the use of your personal data for these other purposes.
5.1 Personal Data may be transmitted by Mathventures to data storage facilities or third party service providers outside Singapore. Regardless of the location where Personal Data is transferred or stored, Mathventures will make reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks to your Personal Data. Please note, however, that we cannot be held responsible for unauthorised or unintended use, access or disclosure that is beyond our control.
6.1 We retain Personal Data in accordance with legal, regulatory, business and operational obligations.
7.1 You have the right to request a copy of your Personal Data held by us and to request for any inaccurate Personal Data to be rectified. A request can be submitted in writing, by mail or email (details in the “Contact Us” section).
7.2 Please note that we may be prevented by law from complying with any request that you may make. We may also decline any request that you may make if the law permits us to do so.
7.3 Mathventures reserves the right to charge an administrative fee for providing a copy of your Personal Data. If a fee is to be charged, we will inform you of the amount beforehand and respond to your request after payment is received.
8.1 Mathventures’ website collects "cookies" to enhance your experience while browsing the website. A cookie is a text file that is placed on your browser to store and track information about your use of our website such as the frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.
8.2 Mathventures uses cookies for the following purposes:
8.2.1 To build up a profile of how you and other users use our websites and/or other third party websites;
8.2.2 To establish usage statistics;
8.2.3 To analyse your access to the website in order to improve operability or to identify the cause of problems on Mathventures’ website;
8.2.4 Measure and research the effectiveness of our interactive online content, features, advertisements, and other communications;
8.2.5 Make your online experience more efficient and enjoyable.
8.3 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
8.4 Advertisements on our websites may be provided by third party advertisers and their agencies. These may generate cookies to track how many people have seen a particular advertisement (or use the services of third parties to view a particular advertisement), and to track how many people have seen it more than once.
8.5 Our website may, from time to time, contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites may or may not have their own have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
9.1 This Policy applies to all Personal Data that you may provide to us and the Personal Data we hold about you. By providing us with your Personal Data or by accessing, using or viewing the applicable website or any of its services, functions or contents (including transmitting, caching or storing of any such Personal Data), you shall be deemed to have agreed to each and all the terms, conditions, and notices in this Policy.
9.2 You may submit a request to withdraw your consent at any time by contacting us in writing, via mail or email.
9.3 Do note, in many circumstances, we need to use your Personal Data in order for us to provide you with products or services which you require or have requested. If you do not provide us with the required Personal Data, or if you do not accept this Policy (or any amendments thereto) or withdraw your consent to our use and/or disclosure of your personal data for these purposes, it may not be possible for us to continue to serve you or provide you with the products and services that you require or have requested.
10.1 To the maximum extent permitted by law, we shall not be liable in any event for any special, exemplary, punitive, indirect, incidental or consequential damages of any kind or for any loss of reputation or goodwill, whether based in contract, tort (including negligence), equity, strict liability, statute or otherwise, suffered as a result of unauthorised or unintended use, access or disclosure of your personal data.
11.1 Mathventures reserves the right to amend and vary the terms of this Privacy Policy at any time and will provide the updated Policy on our website. The use or continued use of any of Mathventures’ services shall be deemed as your agreement and consent to be bound by our Privacy Policy.
12.1 This Policy is governed by the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Courts of Singapore in any dispute relating to this Policy.
13.1 Feel free to contact us for any enquiries, requests and feedback.
13.2 By Mail: Personal Data Protection Officer Mathventures East Village #01-91 Upper Changi Road Singapore 487048
13.3 By Email: admin@mathventures.com.sg
